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Services
The services offered by Ingenuity Associates are summarized below. Additional details are available for each service.
IT Management & Leadership Development
IT management is the ability of IT leaders to use technology to effectively accomplish business goals – accomplishing tasks through others. Leadership, on the other hand, involves creating the IT vision, direction, and strategies that support the overall business, and then ensuring that all processes, decisions, and investments are aligned with that vision.
Process Management
While the terminology can be confusing and there are many competing methodologies for IT processes and procedures, process management really refers to the act of monitoring, reviewing, designing, and improving “how the organization accomplishes it’s work”. A process can be viewed at a very high-level (such as “project management”), at lower levels (such as “change approval”), or at very detailed step-by-step procedures.
Risk Management
Risk management simply refers to the activities associated with decision-making under uncertain conditions. While risks are often portrayed as purely negative (e.g., security threats or vulnerabilities), they can also include positive opportunities the organization may be able to capitalize on if they’re prepared for them. Every process and project includes some element of risk, and there are many perspectives from which to view risk.
Financial Management
Financial management involves all aspects of how the IT organization plans for and uses the organization’s money. The classic view of IT financial management is limited to budgeting, accounting for, and charging IT expenses. While that’s certainly true, in today’s IT organizations it also includes areas such as cost estimation and the management of IT investments – which projects have the highest return (for the lowest risk) and whether they actually meet that return as they progress.
Architecture
While the IT strategy encompasses everything required to achieve the organization’s long-term goals (including personnel and organization structure), its architecture represents the set of existing and future products and technologies that the strategy will be built on. At its core, the enterprise architecture deliberately states what technologies, products, and design methods the IT organization will and will not use to deliver services to the business.